Co-location Services
Computime operates a specialist-hosting environment where customers can host and manage their own servers. Computime maintains the network connections, security and power management for the facility, and our highly skilled technical staff take care of taking regular backups and provide personal service and support whenever required.
Our co-location service is based on providing standard 19” rack 1U space facilities in our Network operating Centre (NOC). We can bundle this with ISP international bandwidth links (at an optional price). This is provided through our fibre services with GO.
There are no hidden costs. We charge a fixed monthly/yearly fee per cabinet space used, which covers anything related to network connectivity, power sourcing backed up by an online double conversion UPS system and A/C Generator. All within our NOC, this is fully air-conditioned with Dual A/C for redundancy, and a secure and audited access control system.
Managed Services
Our co-location services are taken a step further by bundling with them our managed services. Managed services provide a service level agreement with regards to system uptime by providing proactive maintenance and day to day monitoring of your hosted system within our NOC. Some of the benefits include:
- Reducing/controlling the cost of a computer network
- Automating system administration processes
- Leveraging system resources and personnel
- Proactively managing your system resources
- Dramatically reducing the amount of time it takes to determine the root cause of a failure by providing device and subsystem status in the context of other related devices
- Provide administrators with real-time status information on any polled device
- Provide rapid problem isolation and determination and support long-term planning by identifying and reporting patterns of activity and trends
- Establish predefined parameters to alert the system administrator(s) of any unusual system activities
- Improving user response time, traffic patterns and prevent loss of mission-critical resources
- Safeguarding and Protecting the enterprise from malicious or accidental introduction of viruses
- Ensuring optimal real-time system configuration and performance
Our offering includes two managed services:
Application Service Provider (ASP) Managed Services, which includes the day to day management of your server infrastructure solution, including:
- operating system health monitoring;
- daily backup monitoring;
- Microsoft Infrastructure services monitoring, including AD, DHCP, DNS;
- SQL server health monitoring and management;
- Remote access solution management
Security Managed Services comprise the day to day management of your security infrastructure solution, including:
- management and monitoring of Firewalls;
- management and monitoring of Internet connectivity;
- management and monitoring of WAN Link connectivity and reliability
Hence our comprehensive managed services offering provides you with year-round, 24-hour remote monitoring, patch management, critical updates, current software platforms, software distribution, backups, anti-virus protection, and spam filtering. Through removing system management and security responsibilities from the your IT staff and by providing end-user support services, you can focus more on the strategic needs of your organization as opposed to the daily tasks required to keep your network environment stable.